Poor turnout ends local hearings on
rate hikes
Because of low attendance, regulators have
decided to hold public hearings on insurance rate-hike requests
only in Tallahassee.
Article
Courtesy of The Miami Herald
BY
BEATRICE E. GARCIA
Published
Thu, Jul. 13, 2006
When
Tommy Mack and Joan Manges traveled from Key West to Davie to
protest a 92 percent rate increase requested by Florida Peninsula
Insurance in May, they were surprised they were the only two
consumers there.
''I was really disappointed,'' said Mack,
who is a member of FIRM (Fair Insurance Rates In Monroe), an
active consumer group in Monroe County. ``Maybe we spend too much
time fighting the inevitable.''
Last August, not one consumer showed up at a
hearing to air concerns about a rate hike by Hartford Group in
Fort Myers. Just five showed up in Orlando last month to sound off
on a State Farm request.
Such sparse turnouts have persuaded state
regulators to no longer hold public hearings throughout the state
on rate increase requests from insurers, despite the flurry of
double-digit increases faced by consumers. After November, the
public hearings will be held in Tallahassee.
Yet some lawmakers say the hearings drew
scant crowds because they were poorly advertised and consumers
just didn't know about them. The insurance department did not do
mass mailings to consumers but instead posted a press release,
relying on the media to publicize the events held around the
state.
State law requires public hearings on rate
hike requests of 15 percent or more so consumers have a chance to
voice their concerns about the impact of higher premiums.
Yet, in 10 such public hearings held last
year, a total of 132 consumers showed up, according to data
provided by the Office of Insurance Regulation.
WASTED DOLLARS
'It doesn't make sense to spend taxpayers'
money this way,'' said Bob Lotane, an insurance department
spokesman.
Lotane said the public will still have a
chance to comment via e-mail or by phone as well as attend the
hearings in Tallahassee. The department also is looking to see if
the hearings can be televised on the Florida Channel, a public
television station.
The insurance department didn't have an
immediate estimate on how much it costs to send staffers,
including the head of its property/casualty division, to public
hearings outside of Tallahassee. Lotane said staffers lose about
two days of work time for each hearing. Those hearings generally
include afternoon and evening sessions to better accommodate
consumers who work full time. ''The turnout doesn't square with
time and money that has to be spent to stage these hearings,'' he
added.
State Sen. Steven Geller, D-Hallandale
Beach, agrees there's no point in holding a public hearing if just
a handful of people show up. But he disagrees with the insurance
department's solution.
Rather than just holding future hearings in
Tallahassee, Geller believes the public meetings need to be better
advertised.
BETTER RESULTS
Low attendance hasn't been a problem for
hearings called by individual lawmakers. About 80 people,
including local officials, attended a meeting in Key West last
month called by U.S. Rep. Ileana Ros-Lehtinen to hear gripes
against Citizens Property Insurance. The Republican congresswoman
from Miami shared the podium with Florida Insurance Commissioner
Kevin McCarty. FIRM helped publicize that meeting.
In a way, these public hearings are a waste
of time and money, said Bill Newton, executive director of Florida
Consumer Action Network, a consumer advocate group.
''Right now, the public comments are flavor
for the public record, but they don't have the weight of evidence.
We need real participation,'' Newton said.
He believes consumers should have a public
counsel to represent them and intervene on their behalf in rate
request filings, similar to the procedure allowed in phone, gas
and electric rate cases that come up before Florida's Public
Service Commission.
Despite its new policy, the insurance
department will go forward with a public meeting in Key West on
Aug. 1 to discuss Citizens Property Insurance's proposed rate
increases for Monroe County.
Citizens as well as the state's insurance
consumer advocate and FIRM are expected to present evidence to
justify or derail the insurer's rate demand. |