Article Courtesy of Realty Today
November 15, 2015
Homeowner Associations managers are hired to implement board
policies as well as look after the group's business affairs. However, there are
incidents where the manager is put in a bad light which causes disagreement with
the board members when roles and responsibilities are not clearly established .
These 5 HOA manager myths according to Realty Times:
Manager is available 24/7
Managers usually manage several homeowner associations in their hand and need to
allot time to systematically and fairly address each. Although the management
company usually has 24/7 emergency response, the manager follows an orchestrated
schedule to meet every commitment efficiently which is at the same time cost
effective for the clients.
Manager is responsible for contract performance
The manager is not in any way responsible for any delay or inconvenience caused
by contractors. It is up to the contractors to deliver in a timely manner; the
manager's job is to enforce provisions in the contract if there's need to (like
filing for a legal action or withholding payment) to ensure the interests of the
board and the owners.
Managers work for the owners
The managers is in contract with the board of directors which gives him the
authority to run the HOA business while following documents, budget, and further
instructions from the board or head of the board. Therefore, the manager is not
expected to receive orders and transact directly with owners.
Manager takes direction from every director of the board
Managers are expected to receive orders from the entire board or the head of the
board and not from every single member. Dealings should only take place between
the manager or a representative of the board to speak in behalf of the group
(like during board meetings).
Manager is a referee
Managers are not to be dragged in neighbor disputes unless the conflict involves
violation of HOA rules or policies. Therefore, homeowners are not to expect
managers to come between disputes and arbitrate during neighbor to neighbor