Condo column: Readers question fairness of mandatory TV service

Article Courtesy of The Sun Sentinel

By Joe Kollin

Published September 19, 2007

 

 Bonnie and Richard Jennette of Lighthouse Point don't want to pay twice for TV service.

But that's what they and other owners in condo and homeowner associations are often forced to do to get the quality and type of service they want.

The Jennettes live in a condo and their board voted to contract with a satellite provider. In exchange for a lower rate, every owner must pay for the service, whether they want it or not, and the cost is included in their routine maintenance payment.

If the mandatory service doesn't provide what an owner wants, such as a reliable picture or high definition, then the owner must subscribe to an additional service — if that's allowed. In some condo and homeowner associations, contracts signed by boards prohibit a competing company from providing service in that building or community.

The Jennettes are free to subscribe to another service

"Why," the Jennettes ask in an e-mail, "should we be forced to pay twice for the same basic service just because our neighbors do not want to have the most current technology and forced us into a contract with a company that does not provide [high definition] service?"

As if listening to the Jennettes' complaint, the Federal Communications Commission is considering a rule to prevent cable and satellite companies from signing exclusive long-term deals with associations.

Proponents of the rule say exclusive contracts prevent competition and keep residents from taking advantage of developing technologies. Phone companies including AT&T — once the mother of all monopolies — are pushing for the rule. Cable companies oppose it.


Florida law lets condo boards make cable or satellite service a common expense as long as their documents specifically allow it. The law tells associations how to establish service and exempts blind and deaf people who are the sole occupants of a unit and owners who receive food stamps.The purpose of the 1991 law that allows mandatory service was to reduce the cost for individuals. Bulk rates mean each owner pays less than buying service on his or her own. Still, owners in Broward and Palm Beach County have long objected to being forced to pay for something they don't need.

While the condo law specifically allows boards to make cable and satellite service a common expense, the law that regulates homeowner associations says nothing one way or the other.

Fort Lauderdale attorney Blane Carneal, who represents unit owners, said the state's refusal to put anything in the homeowner law means associations can't make payment mandatory: "Where do they get the authority to enter into a contract compelling you to pay?" he asks.

Attorney Gary Poliakoff, who represents associations, says homeowner boards can make service mandatory if their documents allow it without restriction.

The issue is undecided, they agree.


Q&A
Q Residents in condo and homeowner association communities complain they can't talk or sleep because neighbors blast their televisions and stereos at all hours and refuse to lower the volume. Their boards, they complain, refuse to do anything and police consider it a civil matter because the community is private. Are boards required to act to ensure the peace and tranquility of owners, sleep-deprived neighbors want to know.

A The answer depends on the language of the governing documents, says attorney Jean A. Winters, of the Boca Raton firm Winters & Winters.

If the documents prohibit owners from "causing annoyances," then yes, the board may be required to take action, she said. If the association doesn't take action, then an owner "may be able to sue the association for failure to enforce the covenants."

She added, "The police should also be sufficiently interested to at least talk to [residents], because these homeowners are presumably in the police's jurisdiction. There may be city ordinances regarding noise, for example."

She stresses that owners in association-governed communities are taxpayers, too.

"The idea that homeowners in associations somehow do not have police protection because HOAs are a 'civil matter' needs to stop," she said. "Homeowners pay taxes, unless there is some state law otherwise, and accordingly, have a right to police protection."

Q. Where can I go with my complaint? Where can I or get more information?

A. Here are some contacts:

State condo ombudsman: [email protected] ; 954-202-3234; 850-922-7671 (not toll free); www.myflorida.com/condos . The ombudsman's office answers questions for unit owners, tries to mediate disputes between owners and boards, monitors elections and educates owners.

Division of Florida Land Sales, Condominiums & Mobile Homes: 954-202-3982; 800-226-9101; www.state.fl.us/dbpr/lsc/condominiums/index.shtml . The division enforces state condo law.

State condo law: www.flsenate.gov/Statutes/index.cfm?App_mode=Display_Statute&URL=Ch0718/ch0718.htm 

State homeowner association law: www.flsenate.gov/Statutes/index.cfm?App_mode=Display_Statute&URL=Ch0720/ch0720.htm 

Cyber Citizens for Justice, a nonprofit representing Florida condo and homeowner association unit owners: www.ccfj.net .

Community Associations Leadership Lobby, an organization that represents boards and those who manage and advise associations: www.callbp.com .

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