Homeowners in Punta Gorda still have questions
surrounding insurance months after Ian
Article Courtesy of FOX 4News
By Calvin Lewis
January 10, 2023
PUNTA GORDA — Homeowners who are
still recovering after Hurricane Ian having their most pressing
questions answered tonight.
It’s been more than 90 days since
Ian made landfall and there are still those looking for help. More
specifically, homeowners not hearing back from their insurance company.
It’s gotten to the point for the need of a special town hall meeting.
"The biggest complaint we get is there is
no communication,” said Adam Long, regional manager of Noble
Public Adjusting Group.
Homeowners in Punta Gorda being left in the dark over their
insurance claims. And left hanging on the phone.
“We’re there trying to make sure everything gets addressed
properly and the proper steps are taken so that everyone’s
home can be returned to a pre-loss condition," said Long.
Long is with Noble Public Adjusting Group, one of those
behind Wednesday night’s town hall.
"What’s happening behind the scenes is that these insurance
companies are scrambling to meet the 90-day window that
Florida State Statute provides them to settle claims. The
face value of it is that they’re not going to be able to.”
Which leads to homeowners, as Long says, to being denied
their claim. Homeowners like Lisa Williams Paolilli.
“I just want some resolution here with the insurance company
and that’s why we’re here tonight trying to get some
information on what to do next,” she says.
Homeowners who are still recovering after Hurricane
Ian having their most pressing questions answered tonight. It’s been
more than 90 days since Ian made landfall and there are still those
looking for help. More specifically, homeowners not hearing back
from their insurance company. It’s gotten to the point for the need
of a special town hall meeting.
Information that would see her living in her home
“The adjustor came out and said the house was
inhabitable," said Paolilli. "We still haven’t heard anything and when
we finally got the documents, they only want to give me $24,000 for it
which didn’t include three bedrooms, a kitchen and everything that’s
An estimate, she says, that was totaled by a roofing company hired by
her insurance company. Forcing her hand, and quite a few others in
attendance, to go with someone else’s help.
"Right now, we’re going to have to hire some other people to help us
because our voice is not being heard with the insurance company.”
And that’s the piece of advice Long has. For those homeowners who
haven’t had help to hire some, either thru a public adjustor or an
attorney. He says chances for a claim to be settled by insurance tend to
go higher with representation.